Our comprehensive Service Plan is designed to ensure you and your staff are 100% satisfied with your ORCA waste management technology and completely understand how to operate it.
As a valued ORCA client, you’ll have a dedicated Account Manager who will make sure you receive outstanding service at all times.
Your service plan includes:
- Site audits to determine daily food waste volumes
- Start-up planning meeting with all program stakeholders
- Orientation and training of all kitchen staff on how to use the ORCA for food-waste disposal
- Ongoing site visits to measure program acceptance and success rate of ORCA technology
- Regular reporting, feedback and alternative solutions provided to management
- Staff contests to reward positive program behaviors
- Ongoing sustainability reporting to highlight environmental and sustainable impact reductions
Our goal is to make sure everyone using the ORCA understands how to operate it so that it drastically reduces your food waste. Your Account Manager will be available any time to answer questions about your ORCA waste management solution, drop by your location, and assist with training.