The ORCA Service

Our comprehensive Service Plan is designed to ensure you and your staff are 100% satisfied with your ORCA waste management technology and completely understand how to operate it.

As a valued ORCA client, you’ll have a dedicated Account Manager who will make sure you receive outstanding service at all times.

Your service plan includes:

  • Site audits to determine daily food waste volumes
  • Start-up planning meeting with all program stakeholders
  • Orientation and training of all kitchen staff on how to use the ORCA for food-waste disposal
  • Ongoing site visits to measure program acceptance and success rate of ORCA technology
  • Regular reporting, feedback and alternative solutions provided to management
  • Staff contests to reward positive program behaviors
  • Ongoing sustainability reporting to highlight environmental and sustainable impact reductions

Our goal is to make sure everyone using the ORCA understands how to operate it so that it drastically reduces your food waste. Your Account Manager will be available any time to answer questions about your ORCA waste management solution, drop by your location, and assist with training.

The ORCA Solutions Service Package

For a fixed monthly Service Fee and no up front capital cost, our ORCA waste disposal technology system will process your organic food-waste.

The Service Fee includes:

  • No-cost delivery, startup and training
  • Diversion reporting
  • On site customer support
  • Supply of Microorganisms and Bio Chips
  • All preventative maintenance visits
  • All service requests same day or next day
  • Organic waste disposal transportation system (including maintenance)
  • Customer satisfaction commitment: First 30 days free



Is Right For



Speak with one of our Sales Representatives now to find the ORCA that best suits your business needs.

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